1What exactly is included in the price?+
White-water rafting (5 km), zipline, elephant trek (30 min), ATV ride (30 min), sit-down lunch, and shared return transfer from Phuket. Entrance fees are covered. Personal travel insurance is not included.
2Is this tour suitable for children?+
Children aged 6 and above can join most activities. The white-water rafting and ATV ride have minimum age and weight restrictions. Confirm your child's age and weight at booking so we can advise on any limitations.
3What fitness level do I need for this full-day tour?+
A moderate fitness level is required. You will be active for most of the 10-hour day. No prior experience in rafting, zipline, or ATV riding is needed as guides provide full on-site safety briefings before each activity.
4What happens if the tour is cancelled due to bad weather?+
If we cancel due to unsafe weather conditions, you receive a full refund or a free reschedule. Cancellations made by you within 24 hours of departure are non-refundable. We recommend checking forecasts during monsoon season.
5What should I wear and bring on the day?+
Wear quick-dry clothes and secure footwear you don't mind getting wet. Bring sunscreen, insect repellent, a change of clothes, and a dry bag for valuables. Helmets and life jackets are provided. Leave valuables at your hotel.
6What is the wholesale cancellation policy for White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.)?+
Cancellation terms are shown before you confirm. Most Phuket day tours and private transfers allow free cancellation with sufficient notice; peak dates, multi-day packages and late cancellations may carry supplier fees.
7How do travel agents book White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.) at net wholesale rates?+
Approved agencies log in to the Cyber Tour Phuket B2B Agent Portal (https://cybertouronline.com/login) to see net THB rates and book White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.) online 24/7 with instant PDF vouchers. Registration is free and normally approved within 24 hours.
8How long is White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.) and what time is pickup?+
White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.) lasts 10 Hrs.; hotel pickup starts around 07:45.
9Which days does White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.) operate?+
Operates on Mon, Tue, Wed, Thu, Fri, Sat, Sun, subject to weather and national-park regulations.
10What is included in White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.)?+
Buffet Lunch; Coffee & Tea; Drinking Water; Free Transfer (Karon Beach Zone); Free Transfer (Kata Beach Zone); Free Transfer (Patong Beach Zone); Fresh Fruit in Season; Hotel pick up and drop off.
11What is not included in White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.)?+
Gratuities; Personal expenses; Travel insurance; Alcoholic beverages.
12What is the child policy for White Water Rafting (5 Km.) + Lunch + Zipline + SIC Transfer (Incl. Elephant Trekking 30 mins. & ATV Ride 30 mins.)?+
Child rates apply where a child price is listed on the product; infants are normally free of charge without a seat or meal. Age bands are confirmed at booking.