Swimming with dolphin - Free (Regular Seat) row E, F, G - (No transfer)

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• 1. Ticket restrictions / Swimmer’s qualification
• 1.1 ID or passport is needed to show before book swimming with dolphin.
• 1.2 Swimmers must be at least exactly 6 years of age or older.
• 1.3 Child aged between 4 years old and less than 6 years old must be accompanied by a parent with an additional
• ticket on full amount charge.
• 1.4 Child under 4 years old is not allowed to swim with dolphins.
• Point 1.2, 1.3 & 1.4 the age will be verified based on the date of birth, if customer does not meet the specified
• requirements, or if we found that the information provided from customer have been concealed, we will cancel
• the booking with no refund
• 1.5 Swimming duration is about 8 - 10 minutes maximum including of an introduction to dolphin on stage.
• 1.6 Customers must present themselves and their passport to register and collect tickets at the ticket window at
• least 30 minutes before the swimming session starts (before 11:20, 14:20, and 17:20). If customers show up late and
• miss the swimming session, no refund will be issued
• 1.7 Ticket is non-refundable, cannot be changed or transferred to another person.
• 1.8 Cancellation and amendment must notify Dolphins Bay Phuket by written at least one (1) day before the
• swimming date (before 18.00 Thailand time).
• Notes: People below need to inform dolphins bay Phuket before book swimming with dolphin;
• - Pregnant women.
• - People who have recently undergone medical procedures related to the heart, lungs, kidneys, or liver.
• - People with injuries to the back, hands, feet, shoulders, knees, or neck.
• 3. Rules & Regulations
• 3.1 Customer must bring their own swimming suit.
• 3.2 Before swimming with a dolphin, customers should fill in and sign an insurance form and need to take a shower
• before swimming.
• 3.3 Please inform staff if you require a life jacket.
• 3.4 Please take off jewelries, caps, glasses and make sure that pockets are empty.
• 3.5 During swimming, don’t shout loudly, make quick sudden movements and hurt the dolphins.
• 3.6 Pay close attention to the trainer's instructions and the trainer's decision is final.
• 3.7 In the absence of trainer, it is forbidden to touch dolphins or make movements that might catch
• their attention
• 3.8 While swimming, please hold on to the fins of the dolphin (front or back), arms should be straight and relaxed.
• 3.9 Don’t touch in the area of the eyes and blowhole of dolphins.
• 3.10 Filming of swimming is allowed only in the indicated place.
• 3.11 Approaching to the edge of the pool, sitting on the edge of the pool or placing objects on the edge of the
• pool is strictly prohibited.
• 3.12 Please take care of your children, do not throw foreign objects into the pool and do not play with the
• dolphinarium equipment.
• 3.13 Please keep an eye on your belongings, Dolphins Bay Phuket is not responsible for lost things.
• 3.14 A family photo with a dolphin on the stage will do before swimming with an extra ticket charge.
• 3.15 Swimmers/followers are not allowed to enter on the stages area without permission.

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